Less Admin. More Care. That's the Healthcare Virtual Assistant Difference.
Healthcare Virtual Assistant (HVA) provides extensive assistance from frontdesk to documentation management.
Excellent
20 reviews
150+
HIPAA-Certified VAs
80+
Practices Served
98%
Client Retention Rate
Virtual Assistants: An Important Need of a Practice
Every practice needs medical assistance as it starts to grow, but for a small practice, it is almost impossible to afford an in-house medical assistance staff.
To solve that very issue, many approaches for virtual medical assistance are used, but end up dealing with unprofessionalism and non-compliance with HIPAA.
Healthcare Virtual Assistant (HVA) provides completely compliant, expert virtual medical assistance for healthcare providers in the US. With our years of expertise and professionalism, you see the positive influence our virtual medical assistance can have on your practice.
- Hippa Compliant
- Exclusive, instant VA matching technology
- VMAs expertly aligned to your specialty
- Pre-trained healthcare talent
- Dedicated onboarding & account management
- Positive, proactive team culture
We Are Fully Adaptive With Your EHR
Our highly experienced virtual assistant effortlessly adapts to your EHR system.
Our Services
Virtual Medical Assistant Services for Healthcare
From the front desk responsibilities to patient monitoring and coordination, Healthcare Virtual Assistant (HVA) takes care of everything, effortlessly and professionally.
01
Virtual Medical Receptionist
We attend to your patients and address their concerns professionally by being available virtually. We take care of appointment scheduling, triage responsibilities, and guide the patients.
02
Bilingual Virtual Assistant
To cater to your diverse patient base, our bilingual virtual assistant is here to help. With our native-like fluency in English and Spanish, we assist your patients with every concern they have effortlessly.
03
Virtual Medical Scribe
Our virtual medical assistant carefully notes down the doctor-patient interaction details. All our scribe assistants come from a medical background, which means we never struggle with medical terminology.
04
Virtual Administrative Assistant
We take over all the admin responsibilities, including documentation management and accessible record-keeping. We note down the details of patients and maintain a consistent track of record for your practice.
05
Medical Answering Service
Our virtual assistant healthcare attends to all the calls and responds to the emails for your practice. This ensures no waiting times for patients and efficient communication from your practice’s end.
06
Medical Billing Assistant
Our medical billing virtual assistant has years of experience and thus makes sure you get timely reimbursements by efficiently managing denied claims and claim submissions. We also look into your past stuck payments to get you reimbursed.
07
Virtual Medical Coder
Our medical coding experts are professionally trained and are well-experienced in the field. We use recognized codes (CPT & ICD-10) and assign them accurately to keep documentation consistent and true.
08
Telehealth Virtual Assistant
Our telehealth virtual assistant serves as a bridge between the doctor and patient to ensure the best of the patient's health. We also provide guidance regarding medication and routine management.
09
Remote Patient Monitoring Support
Patients who are suffering from chronic conditions or diseases use RPM devices. We stay in touch with the chronic patients via RPM devices and are always ready to provide the necessary medical help whenever they need.
Our Process
You Can Lighten Your Admin Burden in Just 4 Steps
In just 4 simple steps, you can get onboard with us and start your journey of a worry-free and more patient-focused healthcare practice.
01
Free Consultation Call
We reach out to you for an initial free consultation call, during which we discuss your problems and suggest ways how we can solve them.
02
Personalized Strategizing
We then strategize as per your exclusive problems, which aim to solve the admin hassles you’ve been dealing with.
03
Choosing Your VMA
To keep the standards and quality of our medical assistance up to the mark, we provide you with a specific VMA who is trained for the specific flow of your practice.
04
Ongoing Support
Even after getting you on board, we never lack in being efficient and active in addressing your concerns and communication. Our support is available 24/7.
We Have Expertise In Every Possible Medical Specialty
Our healthcare virtual assistants are trained and have expertise in all medical specialties.
Family Medicine
internal medicine
Psychiatry
Cardiology
Pediatrics
Dermatology
Gastroenterology
Neurology
Some Words From Those Who Trusted Us
R. James
Gastroenterologist.
I’m a gastroenterologist, when I first opened my private practice, I was looking for medical assistance. Because it gets really unmanageable to do it all by yourself. I got to know about HVA, I reached out to them and everything was sorted then. Never had to go through the admin and billing hassles again.
Dr. Lewis Martha.
Gastroenterologist.
HVA is recommended from my side. Hired their virtual medical assistant a year ago, and I’m fully satisfied with their professionalism and quick support team.
Dr. Sarah Jenkins
Pediatrician
Running a busy clinic meant the paperwork never stopped, even when I went home. I was skeptical about a virtual setup, but HVA changed my entire workflow. My assistant handles all the patient intake and scheduling now, which finally gave me my evenings back. It’s the best investment I’ve made for my practice.
David Aris MD
Orthopedic
I was looking to scale my practice,e but wasn’t ready for the overhead of more in-house staff. HVA provided a professional, highly trained virtual assistant who hit the ground running. The cost-to-value ratio is unbeatable, and the support team is always there if I have a question. They’ve become an essential part of my team.
Dr. Elena Rodriguez
Cardiologist
Billing and insurance verification used to be my biggest headaches. Since partnering with HVA six months ago, our claim error rate has dropped significantly. The transition was seamless, and the level of professionalism from their assistants is top-tier. I can finally focus on patient care instead of chasing down payments.
Marcus Reed
Practitioner
HVA is a lifesaver for solo practitioners. Their virtual assistants are proactive, reliable, and incredibly organized. If you’re feeling overwhelmed by the admin side of things, don’t hesitate—just reach out to them. You’ll wish you had done it sooner.
Dr. Linda Shao
Dermatologist
What I love most about HVA is how they treat my patients. My virtual assistant is polite, quick to respond, and very thorough with follow-ups. My patients have actually commented on how much smoother the scheduling process has become. It’s rare to find a service that cares about your reputation as much as you do.
HIPAA Compliance Comes First When Hiring A VMA
Our medical assistants are well aware and trained to maintain HIPAA compliance. Every step we take, or every strategy we make, is in accordance with HIPAA. We never enhance productivity at the cost of confidentiality.
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Basic
Part-Time Support
For small or solo practices that need help with daily administrative tasks.-
Call For Details
(15 - 35 Hours Week)
- Dedicated Healthcare Virtual Assistant
- Appointment Scheduling
- Patient Communication
- EHR Updates & Documentation
- Email & Phone Handling
Advanced
Specialized Healthcare Support
Designed for busy practices that require advanced assistance across operations.
Call For Details
(Customized Hours Available)
- Senior Healthcare Virtual Assistant
- Medical Billing Support
- Medical Coding Assistance
- Telehealth Coordination
- Remote Patient Monitoring Support
- Advanced Administrative Management
Pro
Popular
Full-Time Support
Best for growing practices that need consistent daily operational support.
Call For Details
(40 Hours Per Week)
- Dedicated Healthcare Virtual Assistant
- Full Front Desk Management
- Medical Scribing & Documentation
- Insurance Verification
- Patient Intake Coordination
- Administrative Workflow Management
Basic
Part-Time Support
For small or solo practices that need help with daily administrative tasks.-
Call For Details
(15 - 35 Hours Week)
- Dedicated Healthcare Virtual Assistant
- Appointment Scheduling
- Patient Communication
- EHR Updates & Documentation
- Email & Phone Handling
Advanced
Specialized Healthcare Support
Designed for busy practices that require advanced assistance across operations.
Call For Details
(Customized Hours Available)
- Senior Healthcare Virtual Assistant
- Medical Billing Support
- Medical Coding Assistance
- Telehealth Coordination
- Remote Patient Monitoring Support
- Advanced Administrative Management
Pro
Popular
Full-Time Support
Best for growing practices that need consistent daily operational support.
Call For Details
(40 Hours Per Week)
- Dedicated Healthcare Virtual Assistant
- Full Front Desk Management
- Medical Scribing & Documentation
- Insurance Verification
- Patient Intake Coordination
- Administrative Workflow Management
Why Choose Our Healthcare Virtual Assistants?
Healthcare practices need reliable administrative support, but hiring traditional staff often comes with high costs, long onboarding times, and compliance concerns. Healthcare Virtual Assistant (HVA) provides a smarter, more efficient solution designed specifically for medical practices.
Our HVA Staff
- Up to 5 days of free trial and highly experienced VMAs
- Dedicated VMA & Backup VMA
- Experienced with multiple EHR systems
- Quick onboarding with minimal training required
- flexible and adaptable to your workflow and timings
- HIPAA-trained and healthcare-focused assistants
In-House or Other Staff
- High hiring, training, and overhead costs
- Not specified VMA, disrupted workflow
- Limited familiarity with medical systems or workflows
- Time-consuming recruitment and onboarding
- Limited availability and scheduling constraints
- Higher risk of administrative inefficiencies
Healthcare Virtual Assistant (HVA) Is Known for Providing the Best
Our healthcare assistance expands all across the US. We understand the ins and outs of the healthcare landscape in the US.
Why Our Medical Assistant Fits Easily into Your Practice?
At HVA, virtual medical assistants are hired based on their familiarity with the healthcare landscape. Even if we can’t find any relevant experience, we invest time and effort in hiring the right resource. There are some major areas where we show more inclination.
01
Relevant Expertise
We prefer candidates who have been in the healthcare industry. The intent is to pick a resource who understands the workflow in healthcare and has the capacity to adapt and perform.
02
Medical Graduates
We prefer medical graduates for the medical assistant services. With this, we provide room for the fresh minds who show their enthusiasm in providing the best quality.
03
US-Based Assistants
Our medical virtual assistant services are available all across the US for all kinds of medical practices and specialties. Our virtual assistants are US-based and understand the healthcare landscape of the US in detail.
Start Your 5-Day Free Trial Today!
Get a free trial of our healthcare virtual assistant services and make an informed decision for your practice’s efficiency.
info@healthcarevirtualassistant.us
Start Your 5-Day Free Trial Today!
Get a free trial of our healthcare virtual assistant services and make an informed decision for your practice’s efficiency.
info@healthcarevirtualassistant.us
Your Admin Burden Is Affecting Patient Satisfaction!
With tons of admin work pending, it is surely impossible for a doctor to attend patients mindfully.
What is a Healthcare Virtual Assistant?
A Healthcare Virtual Assistant (HVA) is a trained professional who provides remote administrative and clinical support to medical practices. They assist with tasks such as appointment scheduling, patient communication, documentation, billing support, and other operational responsibilities so healthcare providers can focus more on patient care.
Are your virtual assistants HIPAA compliant?
Yes. All our healthcare virtual assistants are trained to maintain strict HIPAA compliance. We follow the necessary security protocols to protect patient data and ensure that all information is handled with complete confidentiality.
What tasks can a Healthcare Virtual Assistant handle?
Our virtual medical assistants can manage a wide range of tasks, including appointment scheduling, patient intake, medical documentation, insurance verification, billing support, email and call handling, telehealth coordination, and administrative record management.
Do I get a dedicated virtual assistant?
We assign a dedicated virtual medical assistant who understands the workflow and specific needs of your practice. This ensures consistent support and better communication between your team and the assistant.
Is there a trial available before committing?
Yes, we offer a 5-day free trial so healthcare providers can experience our services before making a long-term commitment. This allows you to see how a virtual assistant can improve the efficiency of your practice.